Back to Basics: The WZ Method Webinar

How long has it been since you reviewed the WZ Non-Confrontational Method?  Have you created your own version of the technique?  This webinar will highlight the core concepts of the WZ Method, including the changes made in recent years.  Many seasoned interviewers have adapted the technique based off their own experiences, but this session will reinforce the importance of the individual steps within the method.  The wrong word choice, improper responses and some bad habits of interviewers can result in litigation, increased resistance from the subject or the incorrect case resolution.  Take some time to get back to the fundamentals of the WZ Method while also learning how to apply it in multiple verticals including loss prevention, human resources and law enforcement.

Course Details

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